Firstly check that you are using the email address that you used to set up the account and then try resetting your password. If you are still experiencing issues signing into your account, you will need to contact us.

Only one email address can be used per account and email addresses cannot be changed online for security purposes. Existing customers must contact us to get their email address updated on our system. If you are having trouble using your email address to sign up then please contact us for further assistance.

To be the first to hear about fabulous SkinSense offers launches and events, please sign up for our email database here.

Please contact us and we will remove you from all Ultrasun email marketing lists.

We’re sorry to hear you wish to cancel your Ultrasun account, we would love it if you stayed with us. Please contact us and we will be able to help further.